What Data We Collect and Why
We collect information you provide directly — your name, contact details and account credentials — alongside transaction data generated when you deposit or withdraw through JazzCash, Easypaisa or Raast. Device identifiers, browser type and session logs are gathered automatically when you access the lobby on mobile
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or desktop. We use this data to verify your identity, process payments, resolve account queries and maintain security. We do not sell your personal data to third parties. Payment transaction records are retained for as long as required to satisfy any applicable financial record-keeping obligations in
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the regions where we operate. For accounts closed at your request, we retain only what we are legally required to keep — nothing more. Access to your data is restricted to staff and systems that need it to operate your account. If you use a Pakistan
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bank transfer or debit card alongside your mobile wallet, that transaction detail is treated under the same data handling standards. This policy applies to eligible regions where local law permits access to our platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.